Complaints & Feedback

Squarelife aims at satisfying your expectations. Should you not be happy with our work, please tell us immediately. Criticisms and complaints will be treated very seriously.

Contact us any time by letter / fax or email: customercare@squarelife.eu

To process your case, please provide the following information:

  • Policy number
  • Description of your case
  • Contact information like first and lastname, address and a phone number or email.

Your communication is immediately registered and tracked in our system, allowing us to check and document the state of your request. The communication is rapidly processed by a qualified technician. If, for any reason, there should be a delay in processing, you will be contacted by us.

Our goal is to be able to provide a clear explanation of the situation and, together, seek for a solution.

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